Legal & Procurement

Information procurement teams typically need to validate before opening a contract. Sensitive data (NPWP, bank account, executive contacts) is shared during the proposal stage to reduce invoice-fraud impersonation — request via [email protected] or the contact form.

Legal entities

Dalang operates as a group. Dalang Pte. Ltd. (Singapore) is the parent and main company; the Indonesian operating company below runs the infrastructure and issues faktur pajak for Indonesian customer contracts.

Main company

Country

Singapore

Dalang Pte. Ltd.

Role: Group parent and main company (Singapore).
UEN: 202622331M
Registered office: 160 Robinson Road #14-04
Singapore 068914
View on map

Country

Indonesia

PT Mashanz Sumber Terbuka

Role: Operating company — customer-facing services, infrastructure, and faktur pajak issuance.
Established: 19 October 2021
NIB: 0108220012935
Registered office: Bumi Pesona Cipacung, C3, Saruni
Kec. Majasari, Kabupaten Pandeglang
Banten 42219, Indonesia
View on map

Procurement readiness

LKPP e-katalog

Direct PO route. Public-sector procurement engagements use a bilateral PO/MSA flow until e-katalog listing is in place.

Invoicing terms

Standard Net-30 for KYC-cleared entities. Net-60 available on annual contracts > Rp 100jt/year. Quarterly billing default for enterprise.

Accepted payment instruments

Bank transfer (giro / RTGS / BI-FAST)
Virtual account
Corporate credit card (Visa / Mastercard / JCB)
PO-based via direct invoicing

Faktur pajak

e-Faktur compliant with current DJP rules. Buyer-side NPWP captured at the start of the engagement. Faktur issued per billing cycle.

Master Service Agreement

Standard MSA + DPA + per-engagement SOW for any deployment over Rp 25jt/month or any workload involving regulated data.

Procurement contact

[email protected]

Quote within 1 business day. Diligence pack (NPWP, bank, controls) provided on request.

Registrations & compliance

PSE Privat (Permenkominfo 5/2020)

Private Electronic System Operator. Registration with Kominfo on file.
Applicable
ISO/IEC 27001:2022 — Information Security

Held by the Jakarta colocation facility hosting Dalang.io. Certificate details available under NDA.
Certified
ISO 9001:2015 — Quality Management

Held by the Jakarta colocation facility hosting Dalang.io. Certificate details available under NDA.
Certified
UU 27/2022 (UU PDP)

Personal Data Protection compliance program in place; DPA available under MSA.
Applicable
POJK 11/2022 — Cyber Resilience for Banks

Outsourcing controls aligned for clients in regulated finance.
Applicable

Detailed control mapping (controls / clauses / evidence) is shared under NDA during procurement diligence.

Policies & disclosures

Documents customers, auditors, and procurement teams may need before signing.

Terms of Use

How we deliver services, acceptable use, and the limits of our liability.

Read full policy →

Privacy Policy

What personal data we collect, why, who we share it with, and how to exercise UU PDP rights.

Read full policy →

Cookie Policy

What we store in your browser and how to opt out.

Read full policy →

Operational disclosures

Public status & uptime

Real-time platform status across regions, with a 90-day incident history.

Open status page →

Why isn't NPWP listed here?

Public-page NPWP exposure makes invoice-fraud impersonation easier (counterfeit faktur, "we changed bank accounts" social-engineering). NPWP is included on every faktur we issue and shared in the diligence pack at proposal stage. Request it via [email protected].