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Dalang.io
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Operations Full-time, rotating shifts On-site, Pandeglang DC (Banten)

NOC Engineer (24/7 shift)

Staff the Network Operations Center at Dalang.io's Pandeglang facility on a 24/7 rotating shift. Monitor cluster health, respond to alerts within SLA, and execute hands-on hardware procedures from runbooks. We are hiring multiple seats to cover the rotation.

Deskripsi pekerjaan dalam bahasa Inggris. Anda dapat melamar dalam bahasa Inggris atau Bahasa Indonesia.

Yang akan Anda kerjakan

  • Cover assigned shifts in a 24/7 rotation — 8-hour shifts including nights, weekends, and public holidays, with shift differential.
  • Monitor the NOC surface — Grafana dashboards, alert manager, network health, fleet uptime — and acknowledge or triage alerts within the agreed SLA.
  • Execute hands-on hardware procedures from runbooks: drive swap, NIC replacement, fiber and copper cabling, PDU rebalancing, rack-and-stack of new units.
  • Escalate to the on-call SRE for issues outside runbook scope; maintain a clean incident log with timestamps and actions taken.
  • Image and provision new machines per the playbook supplied by the SRE team.
  • Maintain DC-floor cleanliness and safety; log temperature, humidity, and power readings per shift.

Yang kami butuhkan dari Anda

  • 2+ years experience in a NOC, data center, ISP, or hosting-operations role.
  • Comfortable with rack-and-stack hardware work — fiber and copper cabling, PDU connections, hot-swap drives.
  • Linux command-line basics: log inspection, top, ip, journalctl, dmesg, smartctl.
  • Willing and able to work shift rotations including nights, weekends, and public holidays.
  • Reliable transport to / accommodation near the Pandeglang facility.
  • Bahasa Indonesia required; basic English for runbooks and incident reports.

Nilai tambah

  • BMC / IPMI / Redfish operations experience.
  • Hands-on with Incus / LXD / Proxmox or another hypervisor at the operator level.
  • Networking certifications (CCNA, MTCNA, JNCIA).
  • Experience with a ticketing system (Helpdesk, JIRA, Linear).

Tolok ukur sukses dalam 90 hari

  • Independently covering shifts after the first 30 days of paired rotation.
  • Zero missed alerts attributable to procedure failure during your shifts.
  • One contribution to runbook clarity merged — corrections, additions, or edge-case documentation.

Cara melamar

Kirimkan CV beserta catatan singkat (Bahasa Inggris atau Bahasa Indonesia) yang menjelaskan dua tanggung jawab pertama yang akan Anda kerjakan dan alasannya. Kami membaca setiap lamaran dan membalas dalam 7 hari.

Lamar → [email protected]